General Business » Customer Relations
The following are related categories found throughout the Libraries and Directories. Please click on the category to visit that category - a new browser window will open. Each library requires a seperate subscription.
- Business Management / Customer Service : Resources on customer relations, complaint handling, customer satisfaction
Customer satisfaction program. Full text of a customer service plan. Evaluating your company for its strengths and weaknesses in promoting customer satisfaction. How to handle persistent complainers. How to measure customer satisfaction. Reengineering for customer satisfaction in service industries.
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