Guidance on the use of collection agencies

3 sample collection letters

Principles and methods of collections

Advice on collection strategies

Articles and papers related to collection agencies and collection laws

Online resource for credit and collections professionals

A Self-Examination of Your Credit and Accounts Receivable Operation

Developing a credit policy, basics of deduction & chargeback management and more

Articles on effective billing practices, basic credit management and effective collections

Workable drafts of collection letters

Text of letters mailed to a debtor in the normal routine associated with the collection process

Full text of the act as amended by Public Law 104-208, 110 Stat. 3009 (Sept. 30, 1996)